Shipping policy

Thank you for shopping with Ethereal Potions. We are committed to providing you with a seamless, reliable & transparent shipping experience across Lebanon.

Processing Time: All orders are carefully processed within 15 minutes of purchase to ensure quick delivery and efficient order handling.

Shipping Methods & Costs: We provide fast, local delivery within Lebanon through our trusted courier partner, iCarry. Standard shipping is $4.16 per order, ensuring reliable doorstep delivery.

Estimated Delivery Times: Orders across Lebanon typically arrive within a maximum of 4 business days. You will receive confirmation once your order has been shipped, along with tracking details for your convenience.

International Shipping: Currently, we do not offer international shipping. We are actively working to expand our services and will update our shipping policy as soon as international delivery becomes available.

Damaged or Lost Packages: We take great care in packaging every order. In the rare event that your package arrives damaged, please contact our customer support team immediately at +961 76 694610 to arrange a replacement at no additional cost.

⚠ Important Note: Delivery times may vary due to circumstances beyond our control, such as courier delays, weather conditions, or public holidays. Please ensure that your shipping address is accurate at checkout. Ethereal Potions is not responsible for delays or losses caused by incorrect or incomplete addresses.